Knowledge Vaults (RAG)
Vector indexing of your documents with semantic search. The assistant retrieves the relevant fragment and answers anchored to it, not to generic knowledge.
From document to answer, without your team writing a single line of code.
Paidio indexes your knowledge with embeddings, protects it with guardrails and connects it to your systems with Actions. The result is an assistant that answers with your data, cites its source, and lives wherever your users already are.
Three steps, zero code.
- 01
Upload your knowledge
Drag in PDFs, DOCX, markdown or plain text. Paidio extracts the content, chunks it and generates vector embeddings in a knowledge base isolated per workspace.
- 02
Configure the behavior
Define the system prompt, topic guardrails, Actions to your APIs, and tone. Test it in a playground and iterate without writing any code.
- 03
Deploy to your users
Paste the widget on your site, embed it via iframe, or consume the SSE API. Your users start chatting with the assistant in seconds.
Everything you need for a production-ready assistant.
Anti-hallucination guardrails
You define the allowed topics and the assistant rejects anything outside scope. If the answer isn't in your material, it says so instead of making it up.
Configurable Actions
Tools that call your REST APIs: check a status, create a ticket, generate an exam. The assistant invokes them whenever the conversation requires it.
White-label widget
One line of script and the assistant lives on your site with your colors and your domain. No Paidio branding on Professional plans and above.
Usage analytics
Messages consumed, active conversations and recurring topics. The most repeated questions show you where to improve your documentation.
Native multi-tenant
Each organization is a tenant with logically isolated data, its own end users and embeds. Isolation is verified in code.
BYOK (bring your own OpenAI key)
On Enterprise plans you bring your own OpenAI key and control the inference provider, model and costs.
Real-time streaming
Token-by-token responses via SSE for a smooth conversational experience, in the widget or your own interface.
API & integrations
Authentication via API Key, embed token or JWT (PRE_AUTH). Integrate the assistant into your app, your intranet or your channels without friction.
Build your first assistant this afternoon.
14 days free, no card required. Upload your documents and publish the widget.