Knowledge Vaults (RAG)
Vector indexing of your documents with semantic search. The assistant retrieves the relevant fragment and answers anchored to it, not to generic knowledge.
From document to answer, without your team writing a single line of code.
Paidio indexes your knowledge with embeddings, protects it with guardrails and connects it to your systems with Actions. The result is an assistant that looks for evidence in your data and can show its source when metadata is available.
Three steps, zero code.
- 01
Upload your knowledge
Drag in PDFs, DOCX, markdown or plain text. Paidio extracts the content, chunks it and generates vector embeddings in a knowledge base isolated per workspace.
- 02
Configure the behavior
Define the system prompt, topic guardrails, Actions to your APIs, and tone. Test it in a playground and iterate without writing any code.
- 03
Deploy to your users
Integrate the widget into your site, use an iframe, or consume the SSE API. Test the experience with your material before making it available to users.
Everything you need for a production-ready assistant.
Scope guardrails
Define the allowed topics and how to handle out-of-scope queries. If evidence is missing from the material, the assistant can say so or hand off to a person.
Configurable Actions
Tools that call your REST APIs: check a status, create a ticket, generate an exam. The assistant invokes them whenever the conversation requires it.
White-label widget
One line of script and the assistant lives on your site with your colors and your domain. No Paidio branding on Professional plans and above.
Usage analytics
Messages consumed, active conversations and recurring topics. The most repeated questions show you where to improve your documentation.
Native multi-tenant
Each organization is a tenant with logically isolated data, its own end users and embeds. Isolation is verified in code.
BYOK (bring your own OpenAI key)
On Enterprise plans you bring your own OpenAI key and control the inference provider, model and costs.
Real-time streaming
Token-by-token responses via SSE for a smooth conversational experience, in the widget or your own interface.
API & integrations
Authentication via API Key, embed token or JWT (PRE_AUTH). Integrate the assistant into your app, your intranet or your channels without friction.
Build your first assistant this afternoon.
14 days free, no card required. Upload your documents and publish the widget.